Problem Event Name: BlueScreen in Windows 7

Although far less common in Windows 7, the BOD (blue screen of death) still occurs and is one of the toughest problems to solve. The blue screen of death could be caused by hardware issues, recently installed software, bad drivers, missing files, viruses, and RAM chips, sound cars, or video cards that are not properly seated, insufficient disk space, hard drive errors, and more.

Checking for each of these possibilities would definitely take a lot of time, but here are several steps you can take in order to fix the issue.

If you can start Windows after the Blue Screen of Death:


1. Reboot your computer in Safe Mode and run full virus and malware scan, as well as registry scan.

2. Start Windows normally and check your hard drive for errors. Open Windows Explorer, right click on your hard drive, select Properties, open the Tools tab and under Error-checking, click the Check now… button. Be patient as this could take quite some time, especially if you select “Scan for and attempt recovery of bad sectors.”

check your hard drive for errors

3. Use System Restore to restore your computer to a previous state click the Start button, type “System restore,” choose a restore point, and run System Restore.

4. Open Control Panel by clicking the Start button and typing in Control Panel. Type “Memory” in the search box, then click “Diagnose your computer’s memory problems” under Administrative Tools.

check windows7 for memory problems

5. Try to update your drivers. If the Blue screen of death occurred soon after you have installed new hardware, then try updating the driver for that hardware by going to the manufacturer’s website.

6. Update your BIOS. You could also try using the default BIOS settings since misconfigured or overclocked BIOS could be the one causing the issue.

7. Turn off your computer and try resetting cables, video and sound cards, and memory chips. Often, the blue screen of death could is caused by faulty RAM. If you have more than one RAM modules, you can try starting your computer with one RAM chip only and then swapping them until you find out which one of them is faulty.

8. Apply all Windows updates.

9. Check your computer’s temperature often, overheating graphic card or CPU could cause the BOD.

10. Next time the BOD occurs, see if there is any information about the file that has caused it. Write down the code after the Stop message. The message could look something like Stop: 0x0000008E, write down this message and run a search on Google, you are likely to find a solution.

If you cannot start Windows after the Blue screen of death, try using your recovery disk or the Windows 7 DVD. If your Windows 7 came pre-installed, you can create a recovery disk on another computer, go to http://windows.microsoft.com/en-us/windows7/create-a-system-repair-disc to learn how to create and use the system recovery disk.